Effective Date: October 11, 2025

Cosmic Choices Enterprises (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store, website, or engage with our services.

1. Information We Collect

  • Personal details such as name, phone number, email, and delivery address.
  • Payment information processed securely through our payment partners.
  • Non-identifiable data such as browsing behavior and preferences for service improvement.

2. How We Use Your Information

  • To process and deliver orders across Kenya.
  • To communicate order updates, promotions, or service information.
  • To improve customer experience and store operations.

3. Information Sharing

We do not sell or rent your personal data. Information may be shared with trusted partners such as delivery couriers and payment processors, strictly for service fulfillment.

4. Data Protection

We use secure systems to protect personal information against unauthorized access, misuse, or disclosure.

5. Your Rights

  • Access or request correction of your data.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal data, subject to legal and business requirements.

6. Contact

For privacy inquiries, contact us at:
Hotline: ‎+254 116 902 299 | Location: Benjoe House, Tsavo Road, Nairobi.